Straight answers

Before you trust it with two hours of work.

Paper, pens, delivery and returns. If you cannot find it here, we answer the same working day.

Paper & pens

The notebooks

Delivery

Returns

Trade & gifting
Paper & pens

The notebooks

Delivery

Returns

Trade & gifting

Paper & pens

Will it bleed with my Tombows?

No. 150gsm as standard, and we photograph the proof rather than claim it. Brush pens, fineliners, Mildliners and fountain pen ink sit on the page, and the reverse stays clean. Heavy alcohol markers will still shadow, which is true of every paper at this weight, so we say it plainly.

Is the paper white or cream?

Ivory. Warm rather than bright white, which is easier on the eye under lamp light and closer to what your ink actually looks like. Every range uses the same ivory 150gsm stock.

How does it handle a fountain pen?

Fine and medium nibs sit cleanly. Wet broad and stub nibs put down more ink, so give a spread a moment before you close it.

What about alcohol markers?

They will shadow through. That is what happens on 150gsm, and on every other paper at this weight, so we would rather tell you than photograph around it.

Can I use watercolour on it?

Light washes are fine. Flood the page and it will cockle, because this is 150gsm paper rather than 300gsm board.

The notebooks

Are the pages numbered?

No. If you keep an index you will be numbering them yourself. We would rather tell you that now than have you find out on page one.

Does it actually lie flat?

Yes. The binding is specified so a spread stays open on the table without a hand holding it down.

What is the difference between the ranges?

Paper is the constant: the same ivory 150gsm in all of them. What changes is the cover material, the size and the page layout. Prices start at £13.99.

Which one should I start with?

Answer four questions and we will point you at one. It takes about fifteen seconds and there is no email gate on it.

Delivery

Is UK delivery free?

Free over £35. Order before 2pm and it leaves the same day.

Do you ship to Germany and the EU?

Yes, by DHL, with duties handled up front. Nothing extra to pay on the doorstep. Delivery is free over £35, the same as the UK.

Where does it ship from?

The UK.

Can I track my order without an account?

Yes. No account is needed at any point, including checkout.

Returns

What is the 60 day paper promise?

If the paper disappoints you, send it back within 60 days and we will sort it. The promise is about the paper, which is the part we are asking you to trust.

Do I need an account to order?

No. Checkout works without one.

Trade & gifting

Can I stock Ottergami in my shop?

Yes. Tell us quantities and dates and we will come back with trade terms.

Can I buy for a team?

Yes, including sets shipped straight to individual addresses. Same paper, same spec, no minimum ceremony.

Still stuck

Ask us the awkward one.

Including the pen we have not tested yet. Same working day, from someone who has actually used the paper.

Reach out

Track an order